General Enquiries: firstname.lastname@example.org
Contact Number: +44 (0)1793 507 717
Perfection Hair (UK) Ltd t/a Directwigs
Suite 16 Dorcan Business Centre
The Dorcan Complex, Faraday Road
Swindon. SN3 5HQ
Normal Opening Times
Monday to Friday – 9:30 to 15:00
Directwigs is a trading name of Perfection Hair Ltd
Company Number: 03490629
General Enquires Form
Frequently Asked Questions
A Directwigs is a trading name of Perfection Hair (UK) Ltd which is a British company registered in 1998 with Companies House, London.
Stock items are usually despatched within 1-4 working days of the order being accepted. For all Ellen Wille, Gisella Mayer, NJ Creations and Jon Renau products additional time should be allowed for import and customs clearance which can add up to 10 days.
All orders are despatched discreetly without any reference to the contents or senders name on the outer packaging.
No. We are authorised retailers for all the leading and reputable brands and only sell their products.
Our handy ‘How to choose your first wig’ guide provides all the information regarding wig materials.
Alternatively, if this is your first wig, contact our office on +44 (0)1793 507 717 or start a live chat via the chat widget in the bottom corner of this page and speak to one of our friendly staff who will be happy to answer all your questions and provide helpful advice.
This really depends on your specific requirements and expectations, however, our handy ‘How to choose your first wig’ guide provides information regarding the benefits of both real and synthetic wigs.
Adjusters are fitted by the ears and nape which can be tightened or loosened to give an individual fit, so fine for all weathers!
Fibre wigs are pre-styled; if it is a mono base you may be able to remove a side parting. Human hair wigs usually require cutting to the desired style. You can add partings, feathering to the sides, adjust the length, add a fringe, etc.
We are appointed distributors of all the leading suppliers and manufacturers. If you have found a wig that is not on our website please contact us and we will always try our hardest to give you the best deal.
We understand that sometimes the product you ordered may not be suitable and you need to return it. We do not charge restocking fees against refunds, but do ask you to understand that returned goods have a cost implication to us (credit card fees, postage, customs fees, administration, etc). To ensure we can continue to offer the UK’s best online prices and returns policy we ask that goods are ordered with an intent to purchase. We reserve the right not to supply customers who repeatedly return products that exceed the quantity purchased.
Please note that Jon Renau products are non-returnable.
For more information see our full returns policy.
If you find a wig advertised on a UK competitor’s website for the same brand, style, colour and size we will do more than just match the price, we will beat 96% of them including special offers. Call us on: 01793 507 717 or email: email@example.com.
Add a small amount of shampoo to lukewarm water and swish around for 5-10 minutes, then rinse in clean, lukewarm water. Repeat with conditioner if required. Do not rub or wring out. Do not use excessive heat to dry the wig.
Mono is a clean, see through base that looks like natural scalp. Lace is on the front of the piece which provides a natural looking hairline.
We do not provide any form of credit. Payment can be made by debit card, credit card, PayPal or bank transfer.
We are an online retail company that offers great prices on the UK’s largest selection of wigs. Our premises are for administration and logistics only.
Most of the leading brands of wigs are made in China, Indonesia and Japan.